FAQ

Frequently Asked Questions 

1. HOW CAN I PLACE AN ORDER?

YOU CAN PLACE AN ORDER DIRECTLY ON OUR WEBSITE AT NORTHSIDETRUCKINGCO.COM OR CONTACT US FOR BULK/DEPARTMENTPURCHASES.

2. DO YOU OFFER BULK DISCOUNTS?

YES! WE OFFER DISCOUNTS FOR BULK ORDERS, ESPECIALLY FOR FIRE DEPARTMENTS. CONTACT US FOR A CUSTOM QUOTE.

3. HOW LONG DOES SHIPPING TAKE?

STANDARD ORDERS SHIP WITHIN 2-7 BUSINESS DAYS, AND BULK ORDERS MAY REQUIRE ADDITIONAL PROCESSING TIME. EXPEDITED SHIPPING IS AVAILABLE UPON REQUEST.

4. WHAT PAYMENT METHODS DO YOU ACCEPT?

WE ACCEPT MAJOR CREDIT CARDS, PAYPAL, APPLE PAY, GOOGLE PAY,AMAZON PAY, SHOP AND PURCHASE ORDERS (FOR APPROVED DEPARTMENTS).

5. DO YOU ACCEPT RETURNS?

WE ACCEPT RETURNS ON DAMAGED ITEMS WITHIN 30 DAYS OF THE DATE OF PURCHASE. BEYOND THIS PERIOD, WE REGRET THAT WE CANNOT OFFER REFUNDS OR EXCHANGES.

6. HOW CAN I CONTACT CUSTOMER SERVICE?

EMAIL US AT INFO@NORTHSIDETRUCKINGCO.COM, FILL OUT OUR CONTACT FORM ON THE WEBSITE, OR MESSAGE US ON INSTAGRAM.